Police Communications Deputy Director Veronica Clayborn is a lifelong resident of St. Louis County and resides there with her husband Sergeant Harolton Clayborn, Jr. and their daughter. She began her career with the St. Louis County Police Department in March, 1995 as a Public Safety Dispatcher assigned to the Bureau of Communications.
In January, 2003, Mrs. Clayborn was promoted to Public Safety Dispatcher II, a first line supervisory position responsible for training all newly assigned public safety dispatchers. In November, 2010, she continued to advance in her career by being promoted to Public Safety Dispatcher III, a watch supervisory position that oversees daily operations and directs a team of highly trained public safety dispatchers.
Appointed as the Communications CALEA (Commission on Accreditation for Law Enforcement Agencies) Accreditation Manager in April of 2010, she ensures the Bureau of Communications meets specific standards of excellence, operates within specific guidelines, and adopts policies and procedures that meet internationally accepted practices.
Promoted to Police Communications Deputy Director in September of 2012, attaining the highest ranking civilian supervisory status in the Bureau of Communications, Mrs. Clayborn now serves as an administrator under the direction of the Bureau Commander. She is tasked with the organization and coordination of police related services in the Bureau of Communications that is comprised of 70 plus employees, handling an average of 800,000 9-1-1, emergency, and non-emergency calls annually. Additional tasks include providing services for authorized agencies, municipalities contracting for 911 and communications services, dispatching officers, and ensuring officer safety.
Mrs. Clayborn is a peer support member of the Greater St. Louis Region Incident Stress Management Team.
In 1998, Mrs. Clayborn received a Bachelor of Arts degree in Business Administration from Webster University. She also successfully completed the Accounting and Business Management Program at Sanford Brown Business College and possesses a Specialist Instructor license in Radio Communications, issued by the State of Missouri. Mrs. Clayborn intermittently serves as an instructor at the County and Municipal Police Academy.
During her career Mrs. Clayborn has received several Chief's Commendations, Awards of Excellence and numerous letters of appreciation from the public.